Media spotlight on employment services
We are collecting examples of job agency abuse and related news media. If you have a story to add, please send it to us here.
63-year old forced to do 250km round trip to keep payments
17 July 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. Woman from Yorketown…
Too late to can new employment services system, Employment Minister
19 June 2022, Guardian Australia, Sarah Martin. Access the full article here. Tony Burke aims…
Workforce Australia is a mess
5 July 2022, Vice Australia, John Buckley. Access the full article here. The platform has…
Job seeker forced to reject work to make job agency meetings
22 July 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. Multiple complaints of…
APM Manager tells job seeker to ride 5 hours to appointment
Unemployed forced into body language courses
1 August 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. Providers in the…
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Australia’s billion-dollar welfare-to-work system gave recipients fake CVs — with people’s real details
15 February 2023, Crikey, Cam Wilson. Access the full article here. One person whose number was shared on a fake CV was receiving phone calls because of Workforce Australia’s online learning module. Workforce Australia has included people’s real phone numbers in fake résumés shown to…
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‘It isn’t working’: the government’s Workforce Australia launch derailed by outages and errors
5 July 2022, Crikey, Cam Wilson. Access the full article here. Australians who risk losing welfare payments if they don’t fulfil Workforce Australia’s requirements were unable to access the service at launch. The rollout of the federal government’s new unemployment services program, Workforce Australia, has…
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‘Where is their obligation to us?’ Unemployed workers protest the Albanese government’s new welfare obligations
1 June 2022, Crikey, Cam Wilson. Access the full article here. For unemployed workers who are soon to be included in a new mutual obligation scheme, there’s no honeymoon period for the Albanese government. Undeterred by a drizzly Sydney day, a group of protesters led…
Employment services survey
The Punishment for Profit report is based on hundreds of responses to surveys conducted by the Antipoverty Centre. This research is ongoing. If you are in Workforce Australia, Disability Employment Services or a similar program, we welcome any information you are able to share about your experiences.