Media spotlight on employment services
We are collecting examples of job agency abuse and related news media. If you have a story to add, please send it to us here.
Sarina Russo Jobs Access accused of dumping sensitive information in bin
28 July 2016, The Daily Mail, Sinead MacLaughlin. Access the full article here. Pages of…
Government storing sensitive data without consent
25 July 2022, Vice Australia, John Buckley. Access the full article here. Ensnared in controversy…
AimBig loses contracts over poor performance
24 August 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. AimBig one of…
Employment Minister urged to stop rollout of new system
16 June 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. Survey of unemployed…
Unemployed forced into body language courses
1 August 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. Providers in the…
63-year old forced to do 250km round trip to keep payments
17 July 2022, Guardian Australia, Luke Henriques-Gomes. Access the full article here. Woman from Yorketown…
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Australia’s billion-dollar welfare-to-work system gave recipients fake CVs — with people’s real details
15 February 2023, Crikey, Cam Wilson. Access the full article here. One person whose number was shared on a fake CV was receiving phone calls because of Workforce Australia’s online learning module. Workforce Australia has included people’s real phone numbers in fake résumés shown to…
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‘It isn’t working’: the government’s Workforce Australia launch derailed by outages and errors
5 July 2022, Crikey, Cam Wilson. Access the full article here. Australians who risk losing welfare payments if they don’t fulfil Workforce Australia’s requirements were unable to access the service at launch. The rollout of the federal government’s new unemployment services program, Workforce Australia, has…
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‘Where is their obligation to us?’ Unemployed workers protest the Albanese government’s new welfare obligations
1 June 2022, Crikey, Cam Wilson. Access the full article here. For unemployed workers who are soon to be included in a new mutual obligation scheme, there’s no honeymoon period for the Albanese government. Undeterred by a drizzly Sydney day, a group of protesters led…
Employment services survey
The Punishment for Profit report is based on hundreds of responses to surveys conducted by the Antipoverty Centre. This research is ongoing. If you are in Workforce Australia, Disability Employment Services or a similar program, we welcome any information you are able to share about your experiences.