Submitted to the Australian Unemployed Workers’ Union review app. Review your provider here.

NameAnonymous
ProviderAPM Employment Services
Date20 June 2023
Rating0 out of 5
Key issuesprivacy concerns, general bullying, complaint not handled properly by provider
Comment summaryI don’t feel like writing an essay on how terrible my experience was. However, each time I came in I would have to explain (in as calm and polite a voice as I could) my rights to my consultant and why she was not allowed to do whatever nonsense she was trying to pull for that week (yes, compulsory weekly appointments). Upon doing so, my consultant would get very angry with me and insult me repeatedly. I specifically recall being called an “arrogant prick” for asserting my rights. The manager refused to accept any complaints… My consultant once also refused to continue an appointment because I wasn’t “smiling” at her.
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